Terms & Conditions
Agreement to Terms
Welcome to Monicka Fashions. These Terms and Conditions ("Terms") govern your use of our website https://www.monickafashions.com and the purchase of products from our online store. By accessing our website and placing orders, you agree to be bound by these Terms.
Effective Date: January 17, 2026
Last Updated: January 17, 2026
About Our Company
Company Name: Monicka Fashions
Business Address:
Convent Rd, Mittapudur, Salem, Tamil Nadu, INDIA - 636 016
Contact Phone: +91 70108 60889
Email: monickafashions@gmail.com
Website: https://www.monickafashions.com
Business Hours: Mon-Sat: 9:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM
Acceptance of Terms
By using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
Important Notes:
- You must be at least 18 years old to make purchases
- You must provide accurate and complete information
- You are responsible for maintaining account security
- These Terms may be updated from time to time
Product Information & Availability
Product Descriptions
- We strive for accurate product descriptions
- Colors may vary due to monitor settings
- Sizes are approximate and may vary slightly
- Product images are for illustration purposes
Availability & Stock
- Products are subject to availability
- We reserve the right to limit quantities
- Out-of-stock items will be communicated promptly
- Pre-order items have specified delivery dates
Pricing & Payment Terms
Pricing Policy
- All prices are listed in Indian Rupees (₹)
- Prices include applicable taxes unless stated otherwise
- We reserve the right to change prices without notice
- Price errors will be corrected, and you'll be notified
- Promotional prices are valid for specified periods only
Payment Methods
| Payment Method | Processing Time | Additional Charges | Refund Time |
|---|---|---|---|
| Credit/Debit Cards | Instant | None | 5-7 business days |
| UPI (PhonePe, GPay, etc.) | Instant | None | 1-2 business days |
| Net Banking | Instant | None | 3-5 business days |
| Cash on Delivery (COD) | On delivery | ₹25 handling fee | N/A |
Order Process & Confirmation
Place Order
Add items to cart and checkout
Order Confirmation
Receive email confirmation
Processing
Order processed and shipped
Order Confirmation:
Your order is confirmed only after payment verification and our acceptance. We reserve the right to cancel orders due to pricing errors, stock unavailability, or other legitimate reasons. You will be notified immediately of any cancellations.
Shipping & Delivery Terms
Detailed shipping information is available in our Shipping Policy. Key points:
- Processing time: 1-2 business days for standard orders
- Delivery time varies by location and shipping method chosen
- Shipping charges are calculated at checkout
- Free shipping available on orders above ₹999
- We are not responsible for delays caused by courier partners
Returns, Exchanges & Refunds
Our comprehensive return policy is detailed in our Refund & Return Policy. Summary:
Return Window
- • 7 days from delivery date
- • Items must be unused and tagged
- • Original packaging required
- • Return authorization needed
Refund Process
- • Inspection: 1-2 business days
- • Processing: 2-3 business days
- • Credit reflection: 5-7 days
- • Full refund for defective items
User Accounts & Responsibilities
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account confidentiality
- You must notify us immediately of unauthorized access
- One account per person; multiple accounts are prohibited
Prohibited Activities
You agree NOT to:
- Use the website for illegal or unauthorized purposes
- Attempt to gain unauthorized access to our systems
- Upload malicious code or harmful content
- Violate intellectual property rights
- Engage in fraudulent activities
- Harass other users or our staff
Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Monicka Fashions or its licensors and is protected by copyright and other intellectual property laws.
Your Rights
- Personal, non-commercial use of the website
- Download content for personal use only
- Share product links and information
Restrictions
- No reproduction without permission
- No commercial use of our content
- No modification or derivative works
Limitation of Liability
To the maximum extent permitted by law, Monicka Fashions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Interruption of business or services
- Cost of substitute goods or services
- Any damages arising from use or inability to use our website
Maximum Liability:
Our total liability for any claim shall not exceed the amount you paid for the specific product or service that gave rise to the claim.
Privacy & Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key Privacy Points:
- We collect information necessary to provide our services
- We do not sell your personal information to third parties
- We use industry-standard security measures
- You have rights regarding your personal data
Dispute Resolution
Customer Service
We encourage you to contact us first to resolve any disputes:
Email: monickafashions@gmail.com
Phone: +91 70108 60889
WhatsApp: +917010860889
Response Time: Within 24 hours
Legal Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Salem, Tamil Nadu, India.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, pandemics, or acts of God
- Government actions, regulations, or restrictions
- Labor strikes, transportation delays, or supply chain disruptions
- Technical failures, cyber attacks, or internet outages
Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes:
- Updated Terms will be posted on this page
- The "Last Updated" date will be revised
- Significant changes will be communicated via email
- Continued use constitutes acceptance of new Terms
Important:
It is your responsibility to review these Terms periodically. If you do not agree to any modifications, you must discontinue use of our website and services.
Severability & Entire Agreement
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and Monicka Fashions.
Contact Information
For questions about these Terms & Conditions:
Monicka Fashions
Convent Rd, Mittapudur, Salem, Tamil Nadu, INDIA - 636 016
Email: monickafashions@gmail.com
Phone: +91 70108 60889
Website: https://www.monickafashions.com
Business Hours: Mon-Sat: 9:00 AM - 8:00 PM, Sunday: 10:00 AM - 6:00 PM
These Terms & Conditions are effective as of January 17, 2026 and apply to all users of Monicka Fashions website and services. By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.